Customer Success Executive

Full-time Customer Success Executives will be part of our team to deliver excellent services that fulfill our vision of simplifying the daily work of F&B business owners.

Responsibilities:

• Advise business owners about the company’s services

• Coordinate service delivery to customers satisfactorily

• Collaborate with departments such as Digital Marketing / Engineering to perfect the user experience, including securing data for AI training

Requirements:

• Good command of English, equivalent to TOEFL iBT 70/120

• Being open-minded, willing to work in a multinational environment

• Having a mindset Serving customers, talking is doing

• Strong sales skills: customer insights, negotiation, engagement, project management, time management. 

• Having strong business acumen

• Good communication

Benefits:

• Work from home

• Hands-on experience on an early-stage startup

• Coached and trained by best business leaders who held senior leadership positions at multi-national companies and lived, worked, and studied in North America, Europe, Vietnam and East Asia

• Monetary compensation, which is negotiable, and competency based