Customer Success Executive
Full-time Customer Success Executives will be part of our team to deliver excellent services that fulfill our vision of simplifying the daily work of F&B business owners.
Responsibilities:
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Advise business owners about the company’s services
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Coordinate service delivery to customers satisfactorily
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Collaborate with departments such as Digital Marketing / Engineering to perfect the user experience, including securing data for AI training
Requirements:
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Good command of English, equivalent to TOEFL iBT 70/120
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Being open-minded, willing to work in a multinational environment
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Having a mindset Serving customers, talking is doing
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Strong sales skills: customer insights, negotiation, engagement, project management, time management.
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Having strong business acumen
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Good communication
Benefits:
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Work from home
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Hands-on experience on an early-stage startup
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Coached and trained by best business leaders who held senior leadership positions at multi-national companies and lived, worked, and studied in North America, Europe, Vietnam and East Asia
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Monetary compensation, which is negotiable, and competency based